Privacy Policy

At WatchCruise, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit watchcruise.com and make purchases through our platform. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and Finnish data protection law.

Information We Collect

We collect information that you provide directly to us when you place an order, subscribe to our newsletter, or contact our customer service team. This includes:

• Name and contact information (email address, phone number, shipping address)
• Payment information (processed securely through our payment processor — we do not store card details)
• Order history and product preferences
• Communication and marketing preferences

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, and referring website. We use cookies and similar technologies to enhance your browsing experience and analyze site traffic.

How We Use Your Information

• Process and fulfill your orders, including shipping within Finland
• Communicate with you about your orders, account, and service inquiries
• Send marketing communications about new products and offers (you may opt out at any time)
• Improve our website functionality and user experience
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations and enforce our Terms of Service

Legal Basis for Processing (GDPR)

We process your personal data on the basis of contract performance (to fulfill your orders), legitimate interest (to improve our services and prevent fraud), consent (for marketing communications), and legal obligation (to meet accounting and tax requirements).

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, and fulfilling orders. These partners are contractually obligated to keep your information confidential and use it only for the services they provide to us. We may also disclose information when required by law.

Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are processed through secure, encrypted connections. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights Under GDPR

You have the right to access, correct, delete, restrict, or object to the processing of your personal data, as well as the right to data portability. To exercise any of these rights, contact us at [email protected]. You may also lodge a complaint with the Finnish Data Protection Ombudsman.

Children's Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:
WatchCruise
Kaivokselantie 5, 01610 Vantaa, Finland
Email: [email protected]
Phone: +358 41 798 3249